


What was really great was the two training sessions with one of Accessit Library’s Customer Support team members. However, I was able to access any webinars as well as using the Customer Portal and Customer Service whenever I had an issue or wanted to extend my knowledge. At the start, all I knew about Accessit Library was from the roadshow at a local school, which was essentially a general seminar on how it all worked. We had a few training sessions to get started and from there I was learning as I went. The switch was seamless and occurred during our school holiday period.
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Jen found the transition to be seamless and used tools provided by Accessit Library to help her learn how to use more and more of the system. It felt like a bit of a risk as I didn’t know a lot about Accessit Library, but it was well worth it. I was involved in the decision as well as the actual transition. We also heard about Accessit Library from another school and received some mail outs about it. The librarian at my kid’s high school recommended Accessit Library, and from there it was a matter of sorting out the funds to get it. We decided to transition as our previous system was out-of-date and did not allow us the freedom and accessibility that Accessit Library did. Jen was was part of the decision to switch to Accessit Library in 2019 and has been finding it to be well worth it ever since. Jen is employed by Lloyd Street Primary school as a Librarian Assistant with no formal qualifications, looking after all of the resources within the school.
